Hospitality excellencenever waits
Your teams deserve to focus on hospitality, not repeat the same answers.
We give them that freedom.
Sources: Federal Statistical Office (FSO) December 2025, HotellerieSuisse, QS World University Rankings 2025
85% of calls are just
simple questions
Breakfast times, Wi-Fi code, parking spot, directions from the station. Your receptionists spend most of their time answering the same questions, at the expense of what truly matters: welcoming your guests.
Pregia handles these repetitive calls so your teams can focus on what they do best: providing a warm and personalised welcome.
Our ethical commitment
Our technology is designed to free up human time, not to replace humans. Every call that requires special attention is instantly transferred to the service of your choice.
Built forBuilt for the demands ofinternational hospitality
Automatic detection of the caller's language and response in their native tongue
No call left on hold, even during peak periods
Holidays, weekends, nights: your switchboard never sleeps
Switzerland, France, United Kingdom, United States and Canada with local numbers
Built onTrust is built onconcrete guarantees
Data hosted in Zurich
Your database is hosted in Switzerland, in Zurich. Sovereignty and proximity guaranteed.
nLPD and GDPR compliant
Full compliance with the Swiss Data Protection Act and the European regulation.
No audio recordings
Conversations are never recorded. Voice processing is performed exclusively in real time.
Intelligent call transfer
When a situation requires a human interlocutor, the call is instantly transferred to the appropriate service.
Contextual memory
Your agent recognises regular callers and remembers their preferences for a personalised service.
Designed and developed in Switzerland
From design to deployment, Pregia is a 100% Swiss product, based in Lausanne.
Our values
The principles that guide every decision at Pregia
Excellence
Every voice interaction is designed to deliver an impeccable experience, worthy of Swiss hospitality standards.
Innovation
Cutting-edge AI technologies combined with a deep understanding of Swiss hospitality needs.
Proximity
Responsive support in French, German, English, Spanish and Italian. A single point of contact who knows your establishment.
Efficiency
Solutions that work from day one. Fast deployment, immediate results.