Security & Privacy

Your data in
total security

Data stored in Switzerland, nFADP and GDPR compliant, maximum data protection

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Swiss hosting

All your data is stored in a Swiss datacenter in Zurich certified to ISO/IEC 27001:2022, with redundant infrastructure and automatic daily backups

Data sovereignty guaranteed
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European compliance

Primary storage in Switzerland and Europe. International transfers are governed by the Swiss-US Data Privacy Framework and standard contractual clauses

Compliant legal framework
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nFADP & GDPR

Strict compliance with European GDPR and the new Swiss Federal Act on Data Protection (nFADP). Your data rights are fully guaranteed

Maximum legal protection

Advanced technical protection

Bank-level multi-layer security

End-to-end encryption

TLS 1.3 in transit and AES-256 encryption for all your data

No voice recording

No audio files kept, only transcripts (90 days)

24/7 monitoring

24/7 monitoring, public status page and continuous updates

Access control

Secure authentication with two-factor authentication (2FA) and recovery codes

Passkeys (FIDO2)

Passwordless login via Face ID, Touch ID or
Windows Hello

Our commitments to you

Total transparency

You know exactly where your data is located, who has access to it and how it is protected. Complete documentation available on request.

Your data belongs to you

Full export at any time. Permanent deletion guaranteed within 30 days after termination. Your data is never used for commercial purposes or to train models.

Proactive protection

Continuous monitoring, automatic daily backups, and regular security updates to ensure your information is protected.

Dedicated support

All our clients benefit from a support assistant available 24/7 and email support within 24 hours. Infinity establishments also enjoy a personalized monthly follow-up call.

Infrastructure certified to the highest standards

Our infrastructure relies on certified technology partners who meet the strictest market requirements

ISO/IEC 27001:2022
SOC 2 Type II
PCI-DSS
nFADP & GDPR

Total peace of mind, starting now

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